We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Beautiful brushes, soft and gentle. They look and feel like the original!
Second time I buy this product with this seller. The product is as described. Well packaged. The box was protected with cellophane. Although the box arrived slightly damaged (nothing big) by transportation this time. It arrived on time. I didn't have communication with the seller but it was not necessary.
I am a pro makeup artist and when I tell u this brush is a holy grail there is a slight difference between this and the original one. I have both but it blends ur makeup so well and flawless I would recommend. the shipping was a bit late but I think it's worth it
Soft! Nice dupe. Don’t need to spend $60 on a brush
Came in 11 days to USA. GREAT PRODUCT will buy more. Came completely triple sealed, very impressed
Super. Order. Will not regret
Just a top!!!! The packaging was matched. In the drawing, the boxes will tighten the same into the drawing. Now. Mʼyakyi and schilniy pile. Came to the end of Shvidko, to the Tizzhen she had declared
My package comes home after 3 weeks - so perfect! It looks like original. So exciting!😍
Really looks like the originals. The quality seems amazing. They are wet, because I prefer to wash them before using them. Canada delivery, Qc in 2 weeks! Nothing to say, run don't walk
Duge class!!! Some other in my meeting. Dear!
They have pleasantly surprised me, practically the same as the original ones, very soft, I have tried them and I have loved them, it has been a success, recommended
Really nice brush. I love buying these, I have a small collection now.
I have another that I bought and it is identical. Very good brush. I need to prove it
Wow, gorgeous! The package is luxurious, the brush is made in a workmanlike manner, the bristles are a cloud over the skin and allow a uniform drafting of the concealer without streaks. With the wash he did not lose even a bristle and it dried very quickly. The package arrived at its destination quickly. 100% satisfied. Super recommended!🤩
they are wonderful, very high quality and look expensive. doing makeup with them is a pleasure
Ordered a few brushes. They are well packaged in boxes and plastic
Very nice quality, almost shipping!
Braces like it, brace the garnish to stew the products. Garno stuffed. If there is one penzlik, if there are two stories, then that cowpack will not be cut. I dropped the gel varnish, the buzz of the bump is too good to close. Ale the Bule is rosy-hued, but penzlik is not in the garny station ..
I liked it very much. I ordered another one, I recommend it
Looks like original but smells a bit like glue, would buy more
Such good brushes exactly like the original. Hard to tell if the brush thickness is the same but still very happy. It also came so quickly to Australia !
A real brush wonder. I don't have the original Hourglass but this has become my undisputed favorite for base. Is incredibly soft and leaves the perfect base. It also has a quality appearance, both the brush itself and the packaging. It took a long time to arrive, but it was worth it.
Super soft and perfect for travel. I haven't tested them yet but they look good quality
They are just like the originals, I love them! Hair is super super soft, quality-price 100% recommended, I will repeat without a doubt. The only downside is the seller that the communication with him is disastrous.