We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The brushes are beautiful but the packaging was terrible arrived the box all damaged
Beautiful and of great quality, fluffy brushes with lots of bristles.
They are amazing, super nice and soft, they fulfill their function!
Worlds and very soft, that blue is dirty base because I already used!! They come all clean, well packed and on time
17 super soft pieces, very good looks, the fan brush came a little "disheveled" but nothing that was not fixed with a little boiling water.
I like it so much that it is the second round of brushes that I ask
Excellent quality for a super price
Beautiful Brushes
First time I take the time to write a review for vdd! Super cute and too much quality!!! I didn't think they were such soft bristles and many! Do not fall!
I loved them very beautiful.
The brushes are very nice and soft!! I love colors.💞The box where they come came came a little crushed, but it did not affect the brushes at all.
Love
They are excellent, very soft and cute colors
I love you are beautiful❤️❤️
Feels super soft!! I arrive with the dented box does not affect the use, although a brush if it is malted a little, the brushes have a curious aroma like paint, I will wash them and I hope it is removed
The pastel colors are very cute, the quality of the hair feels soft, for the price I consider that the quality corresponds, arrived very quickly in Mexico.
Very beautiful I was surprised by the quality of the product, and it did not take long to arrive
Very happy I recommend the seller
I received the box a little damaged because of the transport but it did not impact the products, I'm really happy to have bought them they are not too big or too small and they are really super sweet what I didn't expect, The only worse thing is that the bottom of the handle is plastic but it is really to make it difficult because it is not disturbing;)
They arrived 3n perfect state and are beautiful, super soft fibers, I loved them!!!♡♡♡
I loved it, the colors are very tender, the brushes are very soft, they have a good size, and it includes the basic pieces necessary for your makeup, besides that they fulfill their function, I arrive very quickly, the box came a little battered but the brushes arrived well
Arrived in perfect condition and before the indicated date
Superb quality👌Very cute recommended 100%
I recommend it, very nice and the material looks durable
Excellent product, only as they are made of plastic the hair tends to grip less powdered product